**Experienced Chat Support Specialist – Community Moderator for blithequark's Discord Server**

Are you passionate about creating a positive and inclusive online community? Do you have excellent communication skills and a keen eye for detail? We're seeking an experienced Chat Support Specialist to join our team as a Community Moderator for blithequark's Discord server. As a key member of our community management team, you will be responsible for ensuring a safe and respectful environment for our users, while also providing exceptional customer support. **About blithequark** blithequark is a dynamic and forward-thinking organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that is welcoming and inclusive for all employees, regardless of their background, identity, or ability. Our mission is to empower individuals and communities through education, innovation, and social impact. We're excited to have you join our team and contribute to our mission! **Job Summary** As a Chat Support Specialist, you will be responsible for moderating our Discord server, ensuring that our community guidelines are enforced, and providing exceptional customer support to our users. This is a part-time, remote, and flexible position that requires a high level of autonomy and self-motivation. If you're passionate about community building and customer support, we encourage you to apply! **Key Responsibilities** * Moderate our Discord server, ensuring that our community guidelines are enforced and that users are treated with respect and dignity. * Delete messages made by users that violate our community guidelines. * Ban users who have multiple and repeat violations of our community guidelines. * Mute users who have violated our community guidelines. * Investigate reports made by users about violations of our community guidelines. * Provide exceptional customer support to our users, responding to their queries and concerns in a timely and professional manner. * Collaborate with our community management team to develop and implement community engagement strategies. * Stay up-to-date with our community guidelines and policies, and ensure that they are enforced consistently. **Essential Qualifications** * Must be 18 years of age or older. * Must have a High School Diploma or GED. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong problem-solving and conflict resolution skills. * Ability to work in a fast-paced environment and prioritize tasks effectively. * Familiarity with Discord and community management software. **Preferred Qualifications** * Experience in community management or customer support. * Knowledge of community guidelines and policies. * Familiarity with social media platforms and online communities. * Ability to work flexible hours, including evenings and weekends. * Strong analytical and problem-solving skills. **Skills and Competencies** * Excellent communication and interpersonal skills. * Strong problem-solving and conflict resolution skills. * Ability to work independently and as part of a team. * Strong analytical and problem-solving skills. * Familiarity with community management software and social media platforms. * Ability to work in a fast-paced environment and prioritize tasks effectively. **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development in community management and customer support. * Access to training and development programs to enhance your skills and knowledge. * Collaborative and dynamic work environment that encourages innovation and creativity. * Flexible work arrangements, including remote work options. * Opportunities to work on exciting projects and initiatives that align with our mission and values. **Work Environment and Company Culture** * blithequark is a remote-friendly organization that values flexibility and work-life balance. * Our team is passionate about creating a positive and inclusive work environment that is welcoming to all employees. * We prioritize diversity, equity, and inclusion, and strive to create a workplace culture that reflects these values. * Our team is collaborative and dynamic, with a focus on innovation and creativity. **Compensation, Perks, and Benefits** * Competitive hourly rate of $12.50 per hour. * Weekly pay cycle, starting from Monday and ending on Sunday. * Flexible work arrangements, including remote work options. * Opportunities for professional growth and development in community management and customer support. * Access to training and development programs to enhance your skills and knowledge. * Collaborative and dynamic work environment that encourages innovation and creativity. **How to Apply** If you're passionate about community building and customer support, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer Disclosure** blithequark is an equal opportunity employer that values diversity, equity, and inclusion. We're committed to creating a workplace culture that is welcoming and inclusive for all employees, regardless of their background, identity, or ability. We do not discriminate on the basis of race, religion, ethnicity, sexual orientation, gender and sex identity, or any other protected characteristic. Come join us and help build a community that is worth lasting! Apply for this job