**Experienced Customer Service Representative - Remote, 3rd Shift, 11pm-7am - US**

Remote Full-time
Are you a customer service professional looking for a new challenge in a dynamic and supportive environment? Do you thrive in a fast-paced, team-oriented setting where you can make a real difference in people's lives? Look no further than this exciting opportunity to join blithequark as a Remote, 3rd Shift, 11pm-7am Customer Service Representative in the US. **About blithequark** blithequark is a leading organization in the Monetary Administrations industry, dedicated to providing exceptional customer experiences and innovative solutions to our clients. Our commitment to excellence, fairness, and security has earned us a reputation as a trusted partner in the industry. As a Remote, 3rd Shift, 11pm-7am Customer Service Representative, you will be part of a talented team that shares your passion for delivering outstanding customer service. **Why Join blithequark?** * Competitive compensation: Earn up to $16.50 per hour, plus rewards for your hard work and dedication. * Professional growth and development: Take advantage of opportunities to advance your career and develop new skills in a supportive and collaborative environment. * Flexible scheduling: Work from the comfort of your own home, with a schedule that suits your needs and lifestyle. * Collaborative workplace: Join a team of like-minded professionals who share your commitment to excellence and customer satisfaction. * Opportunity to make a difference: Have a positive impact on the lives of our clients and contribute to the success of our organization. **Job Responsibilities** As a Remote, 3rd Shift, 11pm-7am Customer Service Representative, your key responsibilities will include: * Making outbound and receiving inbound calls to provide exceptional customer service and support. * Thoroughly reviewing and processing loan applications through various software systems. * Assessing candidate qualifications for loans and making informed decisions. * Creating and updating records to ensure accurate and up-to-date information. * Identifying client needs and exploring available options to meet their requirements. **Requirements** To succeed in this role, you will need: * Exceptional customer service skills, with a strong focus on empathy, active listening, and problem-solving. * A high school diploma or equivalent (GED). * Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. * The ability to remain calm and composed under pressure, with a strong sense of respect and professionalism. * The ability to work in a fast-paced, team-oriented environment with multiple priorities and deadlines. **Preferred Qualifications** While not required, the following qualifications will make you a strong candidate for this role: * 0-2 years of experience in a customer service role, preferably in a similar industry. * Proficiency in web-based and cloud-based applications, with a strong understanding of technology and its applications in customer service. **Benefits and Perks** As a Remote, 3rd Shift, 11pm-7am Customer Service Representative at blithequark, you can expect: * Competitive compensation and rewards for your hard work and dedication. * Opportunities for professional growth and development, with training and support to help you succeed. * A collaborative and supportive work environment, with a team of like-minded professionals who share your commitment to excellence. * Flexible scheduling, with the ability to work from the comfort of your own home. * A comprehensive benefits package, including health insurance, paid time off, and more. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join blithequark as a Remote, 3rd Shift, 11pm-7am Customer Service Representative in the US. Apply for this job
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