Instructional Designer job at ClearCaptions in US National

Instructional Designer (100% Remote) Req #1940 Virtual Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com. The kind of people we look for: Versatile people who thrive on variety and challenge Excited about working in a fast-paced environment. Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality. Takes initiative, pushes boundaries, motivated to innovate. Individuals with a growth mindset who want to use their learning and relationship-building skills. Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality. Position Summary: The Instructional Designer will develop and manage training initiatives and project plans from inception to results. This role is ideal for a motivated self-starter, who works well under pressure and is flexible to changing priorities. This is a Remote/Work from Home position reporting to the Director of Learning & Development. What you will do: Plan, design, and develop highly effective training programs. Create technical and procedural eLearning for corporate and department specific training programs. Create eLearning and training products for required training, soft skills, employee development, manager development, etc. Collaborate with subject matter experts to develop instructor-led training, eLearning, or experiential learning. Develop training content using a variety of instructional techniques and formats such as role playing, simulations, scenarios, games, team exercises, group discussions, videos, etc. Create training products such as user guides, participant/trainer guides, job aids, handouts, etc. Research, organize and create content in logical eLearning sequences for maximum learner retention. Regularly maintain and update course content based on quality reviews and feedback from trainers, learners, forms, surveys, and ClearCaptions management. Proofread and edit own work and work of others to improve quality, readability, consistency, formatting, and effectiveness of training products. Create custom graphics and animations as needed to elevate the learning experience. Collaborate with management and stakeholders to ensure timely and accurate deliverables. Test, debug, and troubleshoot training products and courses. Assist in managing the Learning Management System (LMS). Assist with various training related tasks such as training coordination, research, reporting, L&D team support tasks, etc. Qualifications: Bachelor’s degree in Instructional Design, Instructional Technology, or related field of study. 5+ years of experience as an Instructional Designer and/or eLearning Developer. Must have proved experience with Articulate. Must have proven experience creating technical and procedural training programs. Experience facilitating live training sessions, ideally in a remote environment, preferred. Knowledge of instructional design theory, adult learning theory, and design thinking. Experience working with Vyond, Camtasia and Adobe Creative Suite isa plus. Experience managing a Learning Management Systems is a plus. Strong interpersonal skills, ability to work independently and collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. Ability to focus on details, adhere to quality standards and adapt to changing business needs. Excellent verbal and written communication skills, presentation, and problem-solving skills. Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. Willingness and ability to work flexible hours within all US time zones. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams). Physical Demands: Employees may experience the following physical demands for extended periods of time: Sitting, standing, and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor, tablet and cell phone requiring close vision (70-100%) Work Environment: 100% Remote: Work environment is at home. Compensation: $80,000 to $90,000 determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship. Apply tot his job Apply tot his job