Mobile Customer Service Representative

Remote, USA Full-time Posted 2025-04-18

Job Brief: We are hiring a mobile customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels remotely. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay: $23 - $28 per... hour

Hours: Monday - Friday, 9am - 7pm

Responsibilities
? Maintaining a positive, empathetic, and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments, and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.

Skills Required
? High school diploma, general education degree, or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support

Apply Job!

Apply for the Job

Mobile Customer Service Representative

Similar Remote Jobs

Mobile Customer Service Representative

Remote Customer Service/Sales Representative

WFH Live Chat Specialist

GENERAL INQUIRIES (Flexible Location)

Tutor to help students.

Healthcare Customer Service Representative

Online Chat Agent Entry-Level

Experienced Sabre Travel Consultant

Remote Medical Office Receptionist

Fullstack Engineer - Consumer

PST Fully Remote ServiceTitan Experienced Service Industry Scheduling CSR

Product Manager, YouTube Partner Program

Virtual Instructor Remote, United States

Weekend Dog Walker ? Ballard/Fremont/Queen Anne in Seattle, WA ? (job id: 1682492512)

No Experience Fedex data entry jobs – Get Started

Amazon Product Tester – No Experience Required

Customer Care Specialist - Remote

Part-time Wordpress Developer (20 hrs/week)

Part-time Customer Service Associate (100% remote)

Customer Support Specialist (Remote) - Chewy