Work From Home
Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
- Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Similar Remote Jobs
Work From Home
Posted on: 21-11-2024 08:14
Work From Home
Posted on: 21-11-2024 08:14
Paid Test User
Posted on: 21-11-2024 08:14
Remote Sales Representative
Posted on: 21-11-2024 08:14
Remote Inpatient Coder
Posted on: 21-11-2024 08:14
General Labor Positions
Posted on: 21-11-2024 08:14
Spanish-English Medical Transcriptionist
Posted on: 21-11-2024 08:14
Online English Mentor
Posted on: 21-11-2024 08:14
Medical Transcriptionist Assistant
Posted on: 21-11-2024 08:14
Telecommute Sales Specialist
Posted on: 21-11-2024 08:14
Program Project Management Process Lead
Posted on: 06-11-2024 04:54
Customer Support Specialist
Posted on: 13-09-2024 00:00
Account Moderator | Donorbox | $15k ? $15k | Remote (Worldwide)
Posted on: 21-02-2025 00:00
Primary Care Specialty Overlay Representative San Antonio, TX
Posted on: 27-02-2025 00:00
Assistant Manager - TEL TWELVE SQUARE USA:MI:Southfield:24500 West Twelve Mile:RET/RET
Posted on: 08-10-2024 00:00
Pre Sales Engineer/Product Analyst Job (Remote)
Posted on: 27-02-2025 00:00
Customer Service at Delta Airlines - Join Our Team
Posted on: 18-02-2025 03:59
Business Development Representative
Posted on: 16-07-2024 18:35
Remote Senior Fullstack Developer Jobs | Turing
Posted on: 24-09-2024 00:00
Verbatim Court Reporter Transcriptionist (Contracted) Job at E-Typist Inc in Sto
Posted on: 27-02-2025 00:00