Customer Support Specialist - Remote

Remote, USA Full-time Posted 2025-06-14

Description:
? To guide and support users with their interactions on Preply, and to resolve any issues they may face by becoming a true Customer Advocate.
? Answer customers? questions and resolving any issues that they may be facing.
? Identify problem areas and flagging them to the concerned team.
? Ensure customer satisfaction, and work on collecting and tracking user's feedback.
? Work closely with the product teams to resolve issues and share customer feedback.

Requirements: ? Previous experience providing support through live chats. ? Fluency in English. ? Strong technical and analytical skills. ? Ability to provide proactive and innovative solutions. ? Outstanding written and verbal skills. ? Ability to understand customer's needs. ? Ability to work in teams. ? A customer-centric, empathetic mindset with excellent listening skills. ? An ability to focus on what counts, creating simple solutions to deliver fast results. ? A passion for learning and desire for self-improvement. ? Computer with i5 or i7 processor, 16GB RAM, 256 GB SSD. ? Internet connection of at least 30mbs.

Benefits:
? An open, collaborative, dynamic and diverse culture.
? A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development.
? A competitive financial package with equity and leave allowance.
? The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

Apply Job!

Apply for the Job

Analyst/Senior Analyst, Corporate Strategy Remote Remote, United States Remote United States Analyst/Senior Analyst, Corporate Strategy

Posted on: 26-12-2024 06:12

Customer Support Specialist - Remote

Similar Remote Jobs

Customer Support Specialist - Remote

Remote Work From Home Data Entry Clerk / Typing Job at Recruit Monitor in New Yo

ENTRY LEVEL Business to Business Account Executive

Remote Customer Care Associate - Immediate Start (Entry Level / No Prior Experience Required)

Comedians Wanted for YouTube Comedy Bits!

Call Center Chat Support Representative (Digital / No Phone Calling / No Experience)

Remote Data Typist(Entry Level) at Anderson Paving

Entry Level - Remote Data Entry Job Work From Home Job at Link Up Overseas in Ne

Virtual Booking Assistant - Work From Home

Night Shift Work From Home Job - Customer Service Opportunity

AirBNB Customer Service Representatives-Work from Home (Hiring Now)

EAP Worklife Customer Support Associate

Delta Live Chat Agent Jobs – Flexible Schedule Available

Remote Job Opportunities in Los Angeles

Analyst/Senior Analyst, Corporate Strategy Remote Remote, United States Remote United States Analyst/Senior Analyst, Corporate Strategy

Wells Fargo - Teller Part Time Sebastopol - Remote | WFH

Amazon Remote Data Entry Jobs ? Apply Online Now

Remote Customer Service Representative 1

Data Entry Specialist

2COMs Looking for IT Service Desk/ System Administrator at Remote