Customer Service Representative / Office Administrative Assistant

Remote, USA Full-time Posted 2025-07-31

We are seeking a Customer Service Representative / Office Administrative Assistant to join our team! You will perform clerical, administrative functions, and customer service in order to drive company success.

Responsibilities: ? Answer incoming calls and emails from customers inquiring about their orders ? Send updates to customers about their orders as needed ? Gather information on customer complaints for speedy resolutions from management ? Call applicants and schedule interviews for the Plant Manager to conduct ? Conduct onboarding paperwork, background checks, and E-Verify reports for all new hires ? Perform all other relatable office tasks given by Plant Manager

Preferred Qualifications: ? Previous experience in MS office systems and Outlook ? Ability to prioritize and multitask ? Strong attention to detail ? ?Strong organizational skills

Schedule and Benefits:
? Monday through Friday 8:30am to 5:30pm
? Paid holidays and vacation
? Medical Insurance
? Opportunity to grow and promote within the company

Company DescriptionTPI was founded in 1949 as a plastic extrusion house. TPI currently has 20 extruders, and services the U.S. and international market with plastic tubing of all sizes. We work with more than a dozen different types of plastics, and are looking to expand our product offering. Our facility is approximately 85,000 Sqr/ft and we have 45 employees.

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Customer Service Representative / Office Administrative Assistant

Preferred Qualifications: ? Previous experience in MS office systems and Outlook ? Ability to prioritize and multitask ? Strong attention to detail ? ?Strong organizational skills

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