WFH-Live Chat Support Agent

Remote, USA Full-time Posted 2025-04-18

As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.

Key Responsibilities:

Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.

What We Offer:

Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation.

Apply Job!

Apply for the Job

WFH-Live Chat Support Agent

Key Responsibilities:

Qualifications:

Similar Remote Jobs

WFH-Live Chat Support Agent

Remote Jobs No Experience

Part-Time Google Ads Specialist

Entry Level Business Development

Plan Reviewer - Remote

Value Stream Business Architect

Chat Support Executive- Remote

Customer Service Position (Remote)

Online Chat Support Assistant

Netflix Remote Jobs(Customer service)

Nuuly Temporary Customer Success Associate, Evening Shift- REMOTE

Aetna Remote Jobs (Full Time, Data Entry, No Experience) $28/Hr

UPS Remote Jobs (Data Entry Specialist) ?FH

(REMOTE) Delta Airlines Work From Home Jobs

High Paying Customer Service Jobs [Start Now] – Alexandria – LA

Part time Overnight Housekeeping Aide

American Airlines Remote (Work From Home) Customer Service Jobs ?...

Online Order Filling Team Associate

Phlebotomist - Full Time - Evening

Remote Customer Care Specialist - $17.50/hour - 1099 Contractor - Starts on 2/24