Customer service CSR for eccomerce custom product business etsy amazon, online, chat, phone support - Contract to Hire

Remote, USA Full-time Posted 2025-04-18

We are hiring for an english speaking customer support expert to work with our team.

Roll includes:

Phone support(must have good spoken english skill)

Etsy messaging support

Amazon messaging support

Website live chat

Emails support

We sell customized products that are made in USA, our major industries are birthday, wedding and bridal.

The applicant must have good spoken english and understand sales.

Etsy and amazon experience are also positives but not a requirement.

The candidate will be extremely well organized and love to use spreadsheets to track the outcomes of feedback/reviews.

You will be working alongside other support staff who have been in their roles for 3 years, the business needs more support staff to handle the support daily.

This position has room for salary growth and also we can teach you new skills after the trial period.

For this role we are not looking for new graduates or people with limited online support experience.

If you have applied to our previous job post then please do not waste your time applying for this position.

This is a full time position and you will be working CST time.

Salary 500-800 depending on skill level and the position in the company that you can handle.

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