Data Entry Customer Service
Seronda Networks is Hiring: Data Entry Customer Service (On-site)
About Us: At Seronda Networks, we offer more than just cutting-edge solutions. We provide a place for professional growth, where you can be part of a passionate team in an environment that values your contribution. Join us as we continue transforming ideas into realities and building an exciting future together.
Location: Dallas, TX
Working Hours: Monday to Friday
Salary Range: $37,500 - $43,500 per year
Position Overview: We are seeking a detail-oriented and highly organized Data Entry Customer Service representative to join our team. In this role, you will play a crucial part in maintaining our customer engagement by accurately entering and managing data while providing exceptional service to our clients. Your primary responsibility will involve processing customer information and inquiries through our database systems, ensuring that all data is captured carefully and updated in real time.
Responsibilities: ? Accurately input customer information and data into our database systems. ? Respond to customer inquiries via phone, email, and chat in a timely manner. ? Manage and resolve customer complaints effectively and professionally. ? Maintain up-to-date records of customer interactions and transactions. ? Collaborate with team members to improve product and service delivery. ? Assist in training new staff on data entry best practices and customer service technique.
Qualifications: ? High school diploma or equivalent; associate degree preferred. ? Proven experience in data entry and customer service roles. ? Strong attention to detail and ability to work with precision. ? Excellent communication skills, both verbal and written. ? Proficiency in Microsoft Office Suite and database management software. ? Ability to handle multiple tasks while maintaining high service standards.
Benefits:
? Competitive annual salary with room for growth and development.
? Comprehensive health, dental, and vision insurance plans.
? 401(k) retirement savings plan with employer match.
? Paid time off and company holidays.
? Ongoing training and professional development opportunities.
? Collaborative and friendly work environment.
If you?re detail-oriented, reliable, and ready to contribute to a growing company, apply today to become a part of Seronda Networks as a Data Entry Customer Service! Join us in making an impact and shaping the future of technology.
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
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