Customer Support Specialist (Remote) - Chewy

Remote, USA Full-time Posted 2025-06-13

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities:

Customer Assistance:?ssist customers with inquiries, product information, order tracking, and problem resolution through various communication channels.
Product Knowledge:?tay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers.
Communication Skills:?tilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience.
Problem Solving:?dentify and resolve customer issues promptly, aiming for first-call resolution whenever possible.
Documentation:?aintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements:

Excellent Communication:?trong verbal and written communication skills.
Customer-Focused:? passion for delivering exceptional customer service and a customer-first mindset.
Tech-Savvy:?omfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply for the Job

Customer Support Specialist (Remote) - Chewy

Responsibilities:

Requirements:

Similar Remote Jobs

Customer Support Specialist (Remote) - Chewy

Fedex Data Entry Remote Jobs up to $25/Hour

United Healthcare Remote Job From Home ? Hiring Now

Remote Healthcare Customer Service Representative

Customer Support Manager ( Part Time Remote Jobs At Chewy )

Chewy Data Entry Remote Jobs $28/Hour

United Healthcare Remote Job From Home ? Part Time Job Hiring Now

Customer Support Specialist (Remote jobs) - Chewy

chewy remote jobs

(Part-Time)Chewy Data Entry Remote Jobs $28/Hour

REMOTE Google Ads - PPC Pro - Contract Position

Restaurant Crewmember - Part Time

Freelance Account Director

[Entry Level/No Experience] Southwest Airlines Remote Data Entry job ? No Experience

Delta Airlines Careers Remote(Customer service)

Product Manager in Gaming

Work from Home Social Media Marketer

Remote Jobs Hiring - [Company Name]

Science Teacher - Remote | WFH

Overnight Emergency Services Dispatcher in Omaha, NE