Senior Marketing Associate - Physical Retail
Are you passionate about delivering exceptional customer service? Do you thrive in a remote work environment? Wayfair, a leading online retailer for home goods, is seeking dedicated individuals to join our team as Part-Time Remote Customer Service Representatives.
Responsibilities:
Customer Support:?rovide top-notch customer service to Wayfair customers via phone, email, and chat.
Problem Solving:?esolve customer inquiries and issues by understanding their needs and providing effective solutions.
Product Knowledge:?evelop a deep understanding of Wayfair's product catalog to assist customers in making informed purchase decisions.
Order Management:?andle order-related tasks such as tracking shipments, processing returns, and managing cancellations.
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