Data Entry Analyst
We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.
Similar Remote Jobs
Data Entry Analyst
Posted on: 24-01-2025 00:00
Live Chat Specialist
Posted on: 24-01-2025 00:00
UX Design Specialist
Posted on: 24-01-2025 00:00
Remote Chat Agent
Posted on: 24-01-2025 00:00
Remote Tax Professional
Posted on: 24-01-2025 00:00
Sales-Work From Home
Posted on: 24-01-2025 00:00
Paid Student Internship
Posted on: 24-01-2025 00:00
Remote Survey Taker
Posted on: 24-01-2025 00:00
Front Desk Receptionist
Posted on: 24-01-2025 00:00
Dasher (Delivery Driver)
Posted on: 24-01-2025 00:00
GIS Software Test Analyst at Apex Systems Texas
Posted on: 27-02-2025 00:00
Hiring for Future Opportunities- Travel Consultant
Posted on: 27-02-2025 00:00
Remote Administrative Assistant with HR and Office Management Expertise
Posted on: 14-10-2024 04:23
Remote Home Based Account Representative
Posted on: 15-12-2024 15:02
Mental Health Clinician- Remote
Posted on: 21-11-2024 08:14
(Part-Time Remote Jobs) Remote Customer Service/Call Center...
Posted on: 16-07-2024 18:51
Remote Computer Vision Engineer Jobs
Posted on: 10-09-2024 00:00
[Amazon Customer Support] Fully Remote Jobs ? Hiring Now
Posted on: 22-09-2024 00:00
CVS Remote Jobs @($25/Hour)
Posted on: 16-12-2024 16:52
Amazon Delivery Driver
Posted on: 19-11-2024 06:06