Customer Alarm Monitoring Agent - 2nd/3rd Shifts
About the position
The Customer Alarm Monitoring Agent plays a crucial role in ensuring the safety and security of customers by monitoring alarm signals and dispatching emergency services as needed. This position involves providing exceptional customer service during critical situations, responding to alarms, and maintaining communication with customers and emergency responders. The role offers both part-time and full-time opportunities with flexible scheduling, comprehensive training, and potential for career growth within the company.
Responsibilities
? Respond to alarm signals from customers' alarm systems.
,
? Dispatch emergency signals to police, fire, and medical agencies.
,
? Provide world-class customer service to customers in their time of need.
,
? Notify customers of non-emergency signals.
,
? Notify account contacts of emergency signals after dispatch.
,
? Receive and process inbound calls requesting information.
Requirements
? High school diploma or equivalent.
,
? Ability to type a minimum of 40 words per minute.
,
? Must be able to pass an FBI criminal background check to obtain a Burglar Alarm License in all 50 states.
,
? One year of customer service experience preferred, but not required.
Nice-to-haves
? Bilingual Spanish/English speakers (additional $1.00 per hour).
,
? Experience in a high-stress environment.
Benefits
? 401(k)
,
? 401(k) matching
,
? Dental insurance
,
? Flexible schedule
,
? Health insurance
,
? Life insurance
,
? On-the-job training
,
? Paid time off
,
? Parental leave
,
? Referral program
,
? Vision insurance
Similar Remote Jobs
Customer Alarm Monitoring Agent - 2nd/3rd Shifts
Posted on: 31-01-2025 09:59
Virtual Gaming Product Tester (Entry Level, Part-Time)
Posted on: 31-01-2025 09:59
Online Customer Service Representative ? Chat Support
Posted on: 31-01-2025 09:59
WFH/Remote Insurance Open Enrollment must be licensed
Posted on: 31-01-2025 09:59
Cancer Registry Abstractor 4 - 100% Remote
Posted on: 31-01-2025 09:59
Bilingual Spanish/English Customer Service Representative Remote, Overnight
Posted on: 31-01-2025 09:59
Data Entry Clerk- Full Time - Remote
Posted on: 31-01-2025 09:59
Delta Airlines (Remote Jobs) ? Data Entry
Posted on: 31-01-2025 09:59
American Airlines Customer Service (Work At Home)
Posted on: 31-01-2025 09:59
Entry Level Fully Remote No Experience Needed
Posted on: 31-01-2025 10:00
Digital Value Team Consultant
Posted on: 04-11-2024 05:37
Part-time Retail Associate
Posted on: 06-02-2025 00:00
Consultant-Talent Management
Posted on: 16-07-2024 19:06
Customer Service Rep (REMOTE)
Posted on: 16-07-2024 19:04
amazon flex driver $15 Hour (Sign on Bonus)!
Posted on: 28-08-2024 00:00
Flexible Remote Jobs | Earn $25-$35/hr Remotely
Posted on: 08-11-2024 05:10
Netflix Data Entry Online Jobs ? Netflix Customer Support Remote Jobs USA $20 Hour ? MySmartPros
Posted on: 23-11-2024 06:30
[High Paying] Amazon Customer Service Jobs, Work from Home ? Hiring Work From Home Jobs
Posted on: 23-01-2025 00:00
SALES ASSOCIATE in ATLANTA, GA S19081
Posted on: 16-11-2024 00:00
Remote Educator for Students with Disabilities | Virtual WFH
Posted on: 16-01-2025 19:17