Customer Service Representative
Job Summary
The customer support representative (CSR) position serves customers by providing product and service information and by resolving product and service problems. Our CSR?s assist customers in making cost-effective decisions and guide customers in the correct use of a product. CSR?s ? duties include assistance in selling, planning, billing, and upgrading Aeneas products and services. Representatives should be able to answer, clarify and identify customers? issues, determine the cause of a problem, and select and explain the best solution to the problem. Representatives should also remain professional, courteous, and personable when interacting with customers.
Major Duties
? Making and taking calls from customers inquiring about services
? Providing best quality customer service to customers
? Staying current on new technology trends reading journals and exercising curiosity
Requirements
? Strong computer skills
? Must have excellent customer service skills/verbal skills and outgoing personality with the ability to demonstrate empathy, patience, and caring to customers over the phone.
? Self-starter and a problem solver
? Team player
Similar Remote Jobs
Customer Service Representative
Posted on: 05-02-2025 00:00
Unarmed Security Guard
Posted on: 05-02-2025 00:00
Customer Service Manager
Posted on: 05-02-2025 00:00
Communications Summer Intern
Posted on: 05-02-2025 00:00
Healthcare Documentation Specialist
Posted on: 05-02-2025 00:00
Customer Service Advisor
Posted on: 05-02-2025 00:00
MA (Medical Assistant)
Posted on: 05-02-2025 00:00
Customer Success Expert
Posted on: 05-02-2025 00:00
Remote Scheduling Assistant
Posted on: 05-02-2025 00:00
Entry Level Management
Posted on: 05-02-2025 00:00
Legal Administrative Assistant (Must be in EST)
Posted on: 07-10-2024 00:00
Online jobs no experience
Posted on: 23-01-2025 00:00
Delta Airlines Remote Customer Service Rep (Part-Time) - Start Application
Posted on: 27-08-2024 00:00
Apple Remote Jobs(Data Entry) ? No Experience
Posted on: 24-01-2025 00:00
Data Entry Associate Flexible Opportunity
Posted on: 09-12-2024 18:32
Customer Success Representative Flexible Hours
Posted on: 22-10-2024 05:25
Data entry admin
Posted on: 06-10-2024 00:00
Join Our Team as a Home Cash Worker ? Flexible Work-from-Home?
Posted on: 19-02-2025 06:29
Remote 4-Day (Weekend) Shift Customer Care - Phone and Chat
Posted on: 25-11-2024 05:19
Data Entry / Typing - Work At Home Customer Service Representative
Posted on: 03-12-2024 06:01