WFH-Live Chat Support Agent

Remote, USA Full-time Posted 2025-04-18

As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.

Key Responsibilities:

Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.

What We Offer:

Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation.

Similar Remote Jobs

WFH-Live Chat Support Agent

Posted on: 27-02-2025 00:00

Teleradiologist - Flexible Schedule

Posted on: 27-02-2025 00:00

Disney Specialist Agent: Remote Contractor

Posted on: 27-02-2025 00:00

Specialist, Data Entry Junior (Remote)

Posted on: 27-02-2025 00:00

Online Teacher of SAT Preparation

Posted on: 27-02-2025 00:00

Entry-Level Writer for Amazon KDP Listings

Posted on: 27-02-2025 00:00

Customer Service Representative- Remote WFH

Posted on: 03-09-2024 00:00

Account Executive (SF Remote)

Posted on: 13-09-2024 00:00

Manufacturing Quality Engineer - Composites

Posted on: 23-02-2025 00:00

Amazon Delivery Driver

Posted on: 23-10-2024 04:42

Remote Customer Services Coordinator

Posted on: 06-12-2024 05:59

Virtual Work Flexible Schedule

Posted on: 05-01-2025 17:57