Live Chat Representative
Remote, USA
Full-time
Posted 2025-04-18
We are seeking a Live Chat Representative to assist customers by providing real-time support through online chat. Your role will be to answer questions, resolve concerns, and ensure a smooth and positive customer experience. Responsibilities: ? Respond to customer inquiries via live chat in a professional and timely manner. ? Provide information about products/services and troubleshoot basic issues. ? Maintain accurate records of chat interactions and resolutions. ? Escalate complex issues to the appropriate department when necessary. ? Ensure a high level of customer satisfaction by being friendly, patient, and helpful. Requirements: ? Strong written communication and typing skills. ? Ability to handle multiple chat conversations at once. ? Problem-solving skills and attention to detail. ? Previous customer service experience is a plus but not required. ? Basic computer proficiency and ability to learn new software quickly. Benefits: ? Flexible work schedule. ? Work from home. ? Training provided. ? Opportunity for career growth. Apply now to become part of our team! Job Type: Full-time Pay: Up to $20.45 per hour Expected hours: 40 per week Benefits: ? Flexible schedule ? Health insurance ? Vision insurance ? Work from home Shift: ? 8 hour shift Work Location: Remote
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