Customer Support Rep ? Chat
Remote, USA
Full-time
Posted 2025-04-18
- Position description:This is not a remote position.Gubagoo, an affiliate of Reynolds and Reynolds, is seeking a Customer Support Rep ? Chat to join our team! In this role you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your goal is to turn conversations into leads that help our clients generate revenue.Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.RESPONSIBILITIES:
- Handle a wide variety of customer inquiries via online chat
- Provide accurate information about the products and services via online chat
- Narrow down on appointment information to schedule appointments
- Capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review
- Develop and maintain a knowledge base of the evolving products and services QUALIFICATIONS:
- Previous experience in retail customer service or the automotive industry preferred but not necessary
- Basic internet and window based computer skills
- Strong ability to multitask is preferred, gaming experience is helpful
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick paced work environment Requirements:? Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10am-6:30pm CST? Previous experience in retail customer service or the automotive industry preferred but not necessary? Basic internet and window based computer skills? Strong ability to multitask is preferred, gaming experience is helpful? Positive and professional demeanor? Excellent written and verbal communication skills? Ability to adapt to change and enjoy a quick paced work environmentBenefits:Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Similar Remote Jobs
Customer Support Rep ? Chat
Posted on: 27-02-2025 00:00
Mail Carrier - Rural Assistant
Posted on: 27-02-2025 00:00
Remote Travel Scheduling Assistant-Entry Level
Posted on: 27-02-2025 00:00
Technical Account Manager(s) (Remote | DoD)
Posted on: 27-02-2025 00:00
Technical Account Manager(s) (Remote | DoD)
Posted on: 27-02-2025 00:00
(Online Live Chat Jobs) Apple At-Home Advisor
Posted on: 27-02-2025 00:00
Work from Home - Part-time Focus Group
Posted on: 27-02-2025 00:00
Flexible 1099 Contractor Work from Home Customer Service - Up to $19 per hour - WEEKLY PAY
Posted on: 27-02-2025 00:00
Amazon Fulfillment Center Warehouse Associate
Posted on: 27-02-2025 00:00
Marketing Director Jobs Remote - Entry Level
Posted on: 27-02-2025 00:00
Escalation Review Nurse RN at UnitedHealth Group
Posted on: 02-01-2025 03:58
Principal Solutions Consultant - Customer Service
Posted on: 06-11-2024 04:54
Customer Operations Specialist (Remote)
Posted on: 20-11-2024 13:46
Specialist Solutions Architect, MSFT, Healthcare and Life Sciences, Healthcare Life Sciences
Posted on: 01-11-2024 07:55
2025 UberSTAR Mobility Intern, US
Posted on: 20-01-2025 06:20
Amazon Logistics Delivery Driver – Tennessee
Posted on: 12-09-2024 00:00
Southwest Airlines Customer Service Agent Jobs WFH - Part Time
Posted on: 07-12-2024 04:20
Pharmacy Technician- Remote Data Entry Specialist
Posted on: 23-02-2025 00:00
Server - Beer and Wine
Posted on: 27-02-2025 00:00
Safety Technician (Days)
Posted on: 27-02-2025 00:00