American Airlines Remote Jobs (Customer Service)

American Airlines offers remote job opportunities in customer service. These roles involve assisting passengers with reservations, inquiries, and various travel-related concerns from the comfort of your home. Joining the American Airlines team remotely allows you to contribute to the airline's renowned customer service while enjoying the flexibility of remote work. If you have a passion for... travel and excellent communication skills, these positions might be an ideal fit for you.
Why you will love this task
??This task is a member of the Payments and Digital Strategy crew in the American Airlines Credit Union. The position is answerable for everyday features related to taking a look at processing, object processing, direct bills and budget transfers at American Airlines Credit Union.
What you will do
?Complete statistics access and balancing features
Coordinate go-back objects with contributors, doors vendors, the Federal Reserve Bank and different institutions
Assist different departments with fraud resolution, member inquiries and associated Accounting standard ledger balancing
Work member cases/sports assigned
Follow and preserve guidelines and approaches to make certain strict compliance with NACHA regulations and guidelines and Federal Banking legal guidelines
Process mortgage bills, multi-account and member deposits, credit score card bills, and different exams, consisting of IRA, financial ruin and payoff exams
Review, examine and approve Remote Deposit, Mobile, ATM, and different imaged-enabled products
Log, study and make important GL, account changes and/or returns
Process Stop Pays and Check Batching
Complete everyday balancing and department closing
Obtain facts from contributors for the well-timed and correct processing of worldwide and home budget switch requests
Research and affirm incoming and outgoing budget switch facts
Communicate with the seller to technique budget transfers
Understand and be acquainted with outgoing and incoming budget switch legal guidelines
Deposit takes a look at returns, studies member again exams on draft changes, technique member exams, affirm contributors for outgoing budget transfers, and Federal Reserve verifying and liberating budget transfers
Complete everyday processing of workflows associated with overdue returns, supply of receipts, overseas collections and prison fees
The decided candidate might be answerable for making sure of the safety and confidentiality of all accounts and associated facts that are a part of their work and for making sure that his/her work is in compliance with all relevant legal guidelines and guidelines including, however now no longer confined to, the Bank Secrecy Act. Remote Job American Airlines
All you will want for success
Minimum Qualifications- Education & Prior Job Experience
?High college degree or GED
Intermediate Excel and Word experience
Preferred Qualifications- Education & Prior Job Experience
?Previous customer/member carrier experience
Previous banking or Credit Union experience
Episys/Symitar and processing wires
Skills, Licenses & Certifications
?Skilled in Microsoft Office software program (e.g., Word, Excel, Access, PowerPoint) won thru both work experience with the software program or schooling and hands-on use of the software program
Ability to work prolonged hours in aid of enterprise needs
Ability to workout extremely good customer support competencies
Ability to carry out in a quick paced environment, cope with a couple of responsibilities and characteristic as an fundamental a part of a crew
Ability to carry out mathematical calculations and examine statistics
Ability to efficaciously prioritize work and meet time limits below excessive quantity pressure
Ability to cross-teach and carry out any position assigned inside department
Ability to have interaction professionally with all personnel and contributors
Ability to work independently and with minimum supervision
Ability to self-inspire with robust employer competencies and capability for interest to detail
Ability to efficaciously prioritize work and meet time limits
Ability to preserve excellent overall performance and attendance
Must byskip relevant American Airlines and Credit Union pre-rent compliance exams
Remote Job American Airlines
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