Strategic Account Executive

About the position

As a Strategic Account Executive (SAE), you will serve as the senior level liaison for PBM clients within the Aetna Business Unit. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a seasoned healthcare sales professional, you will use your expertise to grow our business through renewal, retention, and up-sell of existing clients. You will accomplish this through leading the strategic account team (including account management, clinical, and operations) as the quarterback with full ownership for client satisfaction and service delivery. Developing strong internal and client relationships through proactive interactions and strong verbal and written communication skills is essential. You will work collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting. Utilizing your consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities is a key responsibility. Additionally, you will develop and deliver quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities. Formulating responses to Request for Proposals (RFPs) through collaboration with primary internal partners, including underwriting, networks, operations, trade and legal, is also part of your role. Executing client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs benefiting both the client and CVS Health is crucial. Your success as a Strategic Account Executive will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. You will function as a leader for the account team and your ability to influence others to deliver results for your client will also be a key factor in your success. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Executive will position CVS Health for long term growth in the competitive PBM marketplace. This position can be located in the Central U.S. with the ability to work remotely. You must have ability to travel up to 40% of the time.

Responsibilities
? Lead the strategic account team as the quarterback with full ownership for client satisfaction and service delivery.
,
? Develop strong internal and client relationships through proactive interactions and strong verbal and written communication skills.
,
? Work collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting.
,
? Utilize consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities.
,
? Develop and deliver quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities.
,
? Formulate responses to Request for Proposals (RFPs) through collaboration with primary internal partners.
,
? Execute client renewals by building relationships with key client stakeholders and asking effective probing questions.

Requirements
? At least 3 years of cumulative Account Management or equivalent client-facing experience in healthcare.
,
? 7+ years of total work experience.
,
? Must possess a valid and current driver's license.
,
? Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.
,
? Proficiency in Word, Excel, Powerpoint.

Nice-to-haves
? Account Management experience or equivalent client-facing experience in pharmacy or PBM industry.
,
? Experience managing employer group or health plan accounts.

Benefits
? Full range of medical, dental, and vision benefits.
,
? 401(k) retirement savings plan.
,
? Employee Stock Purchase Plan.
,
? Fully-paid term life insurance plan.
,
? Short-term and long-term disability benefits.
,
? Numerous well-being programs.
,
? Education assistance.
,
? Free development courses.
,
? CVS store discount.
,
? Discount programs with participating partners.
,
? Paid Time Off (PTO) or vacation pay.
,
? Paid holidays throughout the calendar year.