Netflix Customer Support Jobs WFH @ Latest Job For USA

Job Description

Netflix Customer Support Jobs WFH @ Latest Job For USA

Job Responsibilities: Regulatory Compliance Manager

Salary: $20-30 /Hour

Company: Netflix

Location: Los Angeles, USA

Educational Requirements: Bachelor?s Degree

Full Job Description :

We are searching for an Administrative Consistence Director, LatAm to work with our Shopper Cases group. In this job, you will deal with a little however strong group of lawful experts answerable for taking care of client protests and related administrative requests in LatAm. You and your group will plunge into our frameworks to research and comprehend the main driver of the cases documented by buyers, will propose arrangements (discounts, settlements, requests, and so on) to determine those cases, will create and improve our lawful system, and will deal with our groups of outer insight to guarantee our legitimate guards are verifiable, straightforward, and in particular, fruitful. You will likewise straightforwardly deal with the arrangement of purchaser asserts and related administrative requests from Spanish-talking nations in LatAm. The ideal up-and-comer has an ?involved? demeanor, comprehends and esteems tasks, knows how to utilize information to illuminate choices, and can make versatile work processes.

Obligations
Deal with a little group of legitimate experts taking care of all periods of purchaser claims (PROCON, little cases, and general administrative requests) from administration, approval of records, ordering of data, examination of cases, data gathering, drafting reactions, requests, and other pertinent reports;
Handle straightforwardly our agenda of buyer guarantees and related administrative requests beginning from all LatAm nations (Portuguese and Spanish talking);
Make and carry out processes for getting ready prosecution reports, including quarterly reports expected for review and monetary detailing;
Work cross-practically in close cooperation with groups of inward partners as client support, examinations and reaction, public arrangement, and suit;
While assessing the cases, proactively use client assistance instruments and other inner assets important to examine them;
Draw in, make due, and work intimately with outside guidance to characterize and upgrade our methodology and lawful technique, accumulate documentation, and audit reactions to guarantee our reactions are lined up with our system and culture.
Keep up with and update inside documentation including case-explicit records, as well as outlines of legitimate examination;
Sort out, log, and keep up with precise information in regards to the volume and kinds of shopper claims for the end goal of revealing and driving item and client experience enhancements;
Recognize open doors for robotized data arrangements, utilizing prior information and lessening manual information passage/superfluous replication of information;
Go about as lawful contact and cooperate with the Client support groups to research, get bits of knowledge, and draft reactions to buyer protests documented in broad daylight confronting destinations (i.e., Reclame Aqui).
Necessities
Logical meticulousness and an outlook that cycles can continuously be improved or wiped out if at this point not important;
Capacity to work proactively, autonomously, and dependably with little direction yet utilize the great judgment to raise issues when required;
Be proactive, groundbreaking, and have a hands-on disposition.
Phenomenal relational abilities (concise and clear), including a capacity to make sense of perplexing data plainly and really to various crowds;
Capacity to keep a positive and useful demeanor in equivocal circumstances and to oversee complex issues in a useful way;
The elevated degree of interest and display the most noteworthy individual and expert principles of honesty and morals;
Can take a different path, be sketchy, and finish things inside brief periods;
Familiarity with Portuguese, English, and Spanish is expected for this job;
Individuals the board experience isn?t needed however it is exceptionally alluring;

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees? wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.