Customer Service Representative [Work At Home]

Job Description:

Are you looking to work from the comfort of your home while providing exceptional customer service? Join our team at Teleperformance as a Customer Service Representative! We offer flexible, remote work opportunities, allowing you to assist customers in a variety of industries. You'll play a crucial role in helping customers with their questions, concerns, and providing solutions that enhance their experience.

Responsibilities:

Handle inbound customer calls, providing information, troubleshooting, and resolving inquiries.

Ensure customers? concerns are addressed in a friendly, timely, and effective manner.

Identify and evaluate customers' needs to provide tailored solutions.

Maintain detailed and accurate records of customer interactions and transactions.

Collaborate with the team to improve service processes and enhance the customer experience.

Stay up to date with product knowledge and company policies to provide accurate assistance.

Requirements:

High school diploma or equivalent.

Previous customer service experience preferred but not required.

Strong communication skills, both written and verbal.

Ability to multitask and work in a fast-paced environment.

Self-motivated and able to work independently.

Access to a reliable internet connection and a quiet workspace.

Basic computer skills and familiarity with office software.

Benefits:

Competitive pay and performance-based incentives.

Paid training to ensure your success in the role.

Flexible work schedule options to fit your lifestyle.

Opportunity for career advancement within a global company.

Employee discounts and perks on various services and products.

Health Insurance:

Comprehensive health insurance coverage (medical, dental, and vision).

Access to wellness programs designed to support your well-being.

Mental health resources and counseling services available.

Why Join Us?

At Teleperformance, we believe in fostering a supportive and inclusive work culture. You?ll have the opportunity to work with a global leader in customer service while making a positive impact on customers? lives. Our commitment to your success includes providing the tools, training, and development opportunities to help you grow in your career.

How to Apply:

Ready to be a part of our team? Applying is simple! Just submit your resume and a brief cover letter outlining your interest in the position. Our recruitment team will review your application and reach out if you're selected for an interview.