WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-23
Similar Remote Jobs
WORK FROM HOME
Posted on: 23-08-2024 00:00
Live Chat Specialist
Posted on: 23-08-2024 00:00
Remote Customer Service
Posted on: 23-08-2024 00:00
Virtual Education Consultant
Posted on: 23-08-2024 00:00
Independent Healthcare Recruiter
Posted on: 23-08-2024 00:00
Online Accounting/Bookkeeping Admin
Posted on: 23-08-2024 00:00
Live Chat Assistant
Posted on: 23-08-2024 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Drive with DoorDash
Posted on: 23-08-2024 00:00
Customer Service Representative
Posted on: 23-08-2024 00:00
Data Analyst and Analytics Trainee (Remotely) - [BY-363]
Posted on: 03-01-2025 07:35
Mechanical Engineer for Summer 2025
Posted on: 27-02-2025 00:00
Specialist Operations- 3rd shift
Posted on: 06-10-2024 00:00
Online Data Entry Jobs Work-From Home Part Time
Posted on: 14-10-2024 04:22
PREMIER DIGITAL SALES STRATEGIST (REMOTE) - GDM (Gray Media Group)
Posted on: 27-02-2025 00:00
Remote Administrative Assistant | Work from Home
Posted on: 30-11-2024 09:46
US Non-Accredited Foreign Grad CA
Posted on: 04-11-2024 05:37
URGENTLY HIRING! SPECIAL EDUCATION TEACHER (SPED) | NEAR LEE'S SUMMIT, MO | FULL-TIME POSITION
Posted on: 02-01-2025 03:59
Director, Brand Management & Transformation
Posted on: 13-09-2024 00:00
Wellness Sales Specialist - Hybrid Remote/Office Austin
Posted on: 18-09-2024 00:00