Customer Success Manager (Technical)

Remote, USA Full-time Posted 2025-04-18

As the Customer Success Manager, you will be a leader in the ChargeAfter Customer Success team dedicated to maximizing profitable customer relationships by reducing churn and growing revenue. With a focus on Enterprise and mid-market merchants, the Customer Success Manager will have the responsibility for building and nurturing relationships with leaders at a set of customer accounts, understanding the customers? businesses and needs, finding ways for them be more successful in using ChargeAfter, identifying opportunities to deepen and expand their business with ChargeAfter, and ensuring overall satisfaction.This role directly impacts company-wide goals and will influence the success of the overall organization! Our Customer Success Manager can expect a fast-paced environment where results are rewarded. Be part of the product that will revolutionize the way companies offer finance solutions.We are looking for an experienced individual who thrives in a fast-paced environment. This role... calls for incredible collaboration; you will represent ChargeAfter at a senior level to merchants and will also provide detailed feedback from merchants to our internal partners to drive initiatives forward

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Customer Success Manager (Technical)

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