Job Description: We're seeking an exceptional Strategic Account Manager to drive growth and partnerships with our mid-market merchants at Extend, a cutting-edge technology company revolutionizing the $100 billion-per-year protection plan industry. As a key member of our team, you will develop and execute tailored growth strategies, foster strong relationships with merchants, and collaborate with cross-functional leaders to deliver measurable ROI and sustainable growth. Key Responsibilities: Develop and execute new program launch strategies and ongoing growth optimization plans for a portfolio of mid-market merchants Lead growth and merchant relationship management, leveraging data-driven insights to identify areas of opportunity and drive business expansion Conduct quarterly business reviews with internal and external executive leadership, presenting key performance metrics and strategic recommendations Collaborate with cross-functional teams, including Risk, Analytics, and Marketing, to support merchant growth and drive adoption of new product features Manage promotional strategy and marketing development budgets, ensuring effective allocation of resources and maximum ROI Author long-term business plans, thinking strategically about optimization and growth opportunities Requirements: Bachelor's degree with 1-3 years of experience in a dynamic startup environment, owning customer relationships and driving growth Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels Strong analytical skills, with experience in project and program management, and a deep understanding of value drivers in revenue share business models Experience collaborating with C-Level executives, both internally and externally, and a talent for breaking down complex problems into actionable plans Familiarity with eCommerce, FinTech, and analytics reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus What We Offer: Competitive salary: $70,000 base salary, plus $10,000 annually for On Target Earnings (OTE) Comprehensive benefits package, including full medical, dental, and vision benefits, and a 401(k) with financial guidance from Morgan Stanley Stock in an early-stage startup growing quickly, with a very generous and flexible paid time off policy Opportunity to work with a diverse and collaborative team in a supportive environment How to Apply: Ready to join our team? Click Apply Now to start your application process. We can't wait to hear from you! Apply for this job