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Posted Feb 15, 2026

Vice President - Strategic Sales, Analytics

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Description: • At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. • As the TTEC Digital Vice President, Strategic Sales for our Analytics practice, you’ll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. • Reporting to the SVP, Consulting, Analytics, and AI you’ll leverage your technical proficiency to drive growth and adoption of our analytics solutions across our client base. • You will work cross-functionally with account executives and solution teams to identify opportunities, shape strategic conversations, and ultimately drive revenue through value-based analytics sales. • This is not a pure sales role, it’s a strategic hybrid of sales leadership, technical solutioning, and client advisory. • You’ll bring hands-on analytics experience, contact center and cloud expertise, and the commercial savvy to close complex, high-value deals. • Typical week will include: • Business Development & Sales Support • Partner with the core sales team to identify and qualify analytics opportunities within existing accounts. • Lead client conversations to translate business needs into analytics use cases and value propositions. • Support pipeline development and management, contributing to deal strategy and closure. • Develop and present compelling proposals and solution roadmaps, customized to each client. • Solution Design • Work with cross-functional teams to scope end-to-end analytics solutions (technology applications, methodologies, identification and use of data sources, models, etc.). • Define success metrics, KPIs, and delivery timelines. • Serve as the bridge between technical delivery teams and client stakeholders, ensuring solutions meet both business and technical requirements. • Technical Leadership • Leverage hands-on experience with analytics tools (e.g., Python, SQL, Power BI, Tableau, Databricks). • Drive or participate in POCs, client workshops, and technical validation processes. • Speak confidently about cloud-based data architecture and engineering, especially across AWS, GCP, and Azure. • Demonstrate thought leadership in CX analytics, AI/ML, and data-driven decision-making. • Client Advisory • Operate as a trusted advisor to senior client leaders in Contact Center, CX, and Digital Transformation. • Guide clients through analytics maturity journeys, data strategy design, and change management. • Translate complex analytical concepts into executive-level insights and actionable strategies. Requirements: • 10+ years in analytics, with progression from technical delivery to client-facing roles. • Proven experience supporting or leading complex sales cycles with large enterprise clients. • Hands-on background in data engineering, data science, or analytics consulting. • Knowledge of Contact Center operations, CCaaS, IVR, AI solutions, and what matters to CX leaders. • Deep understanding of cloud ecosystems, especially GCP and AWS, and their analytics toolkits. • Commercial acumen and experience managing or influencing large revenue streams. • Technically credible—comfortable speaking to architecture, tools, and analytical methods. • Strong network and presence—confident, engaging, and persuasive in client settings. • Willingness to be hands-on and roll up sleeves in a fast-moving, high-impact environment. • Bonus: MBA or experience in marketing, strategy, or management consulting. Benefits: - Medical, dental, vision- tax-advantaged health care accounts- financial and income protection benefits- paid time off (PTO) and wellness time off. Apply Job!