Security Program Manager
ABOUT THIS POSITION We are seeking a high-octane, strategic Cybersecurity Program Manager to lead the execution of our global security, risk, and compliance roadmap. You will be the bridge between the CISO’s vision and the technical execution teams. This is not a "check-the-box" PM role; you will be responsible for driving cross-functional initiatives across Cloud Infrastructure, AppSec, and TechOps to measurably reduce organizational risk. The Cybersecurity Program Manager is responsible for leading strategic, cross-functional programs and projects that strengthen Waystar’s security posture and mitigate enterprise risk. This role partners with Technology Operations, Infrastructure, and Application Development teams. WHAT YOU'LL DO Program Leadership: Drive enterprise-wide cybersecurity and compliance programs from initiation to completion. Manage multiple projects under a unified program structure, ensuring timely delivery and budget adherence. Modernize our Incident Response (IR) and Business Continuity (BCP) programs through coordination of regular tabletop exercises and process automation. Strategic Orchestration: Translate the CISO’s 3-year strategy into executable quarterly roadmaps. Cross-Functional Leadership and Collaboration: Partner with Engineering and Ops leaders to integrate security "by design" into the CI/CD pipeline, processes and infrastructure scaling. Facilitate governance meetings and executive updates. Build and maintain real-time dashboards for executive leadership, translating technical vulnerabilities into business risk. Reporting & Metrics: Provide regular program status reports, risk dashboards, and compliance scorecards to leadership. WHAT YOU'LL NEED Required Qualifications: The "Translator" Ability: Proven track record of managing technical projects with developers and infrastructure engineers without being a "blocker." Strategic Depth: 8+ years in Cybersecurity or IT Program Management Bachelor’s degree in Information Security, Risk Management, Technology Management or related field. 7+ years of experience in IT/cybersecurity program management. Certifications: PMP or PgMP; Scrum Certification; CISSP, CISM, or CRISC preferred. Strong leadership, communication, and stakeholder management skills. KPIs & Success Measures: Program Delivery: ≥95% of projects delivered on time and within budget. Risk Reduction: Reduction in critical vulnerabilities by X% within 12 months. Compliance: 100% adherence to regulatory audits with zero major findings. Stakeholder Engagement: Achieve ≥90% satisfaction score from cross-functional teams. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun. Apply tot his job