Senior Analyst, Research Operations - Media and Entertainment Industry Insights and Analytics

Join the Disney Entertainment Team: Senior Analyst, Research Operations Disney Entertainment's Research, Insights and Analytics (RIA) team is at the forefront of driving business decisions through data and advanced analytics solutions. As a Senior Analyst, Research Operations, you will be an integral part of this team, collaborating cross-functionally with various business units across Disney Entertainment to support the general administration of a portfolio of research projects and team operations. If you're passionate about the media and entertainment industry and have a knack for project management and operational analysis, we encourage you to apply for this exciting opportunity. About Disney Entertainment's Research, Insights and Analytics Team Disney Entertainment's RIA team fuels the art of storytelling through data and advanced analytics solutions. By harnessing first, second, and third-party data, RIA experiments and innovates to drive decision-making for TWDC's Entertainment Brands and Content. The team deeply studies the marketplace and competitive landscape, supporting monetization through advertising and distribution. RIA works closely with various teams across Disney, including Networks & Distribution, Strategy, Creative, Finance, Marketing, Business Operations, Streaming, and PR, to deliver data insights that inform and guide business decisions and strategy. Job Summary As a Senior Analyst, Research Operations, you will play a critical role in supporting the Research, Insights & Analytics team. Your primary responsibilities will include coordinating multi-disciplinary research teams, managing ongoing program and project management of ad hoc and recurring research initiatives, and reporting. You will also be responsible for day-to-day tracking of resource planning and projects, including RIA research budgets and personnel time allocation. Additionally, you will monitor entertainment and media distribution industry news and analysis, keeping business leaders informed about critical issues in the news relevant to current and potential partners and competitors. Key Responsibilities: Provide day-to-day support to Research leads across Content, Consumer, and Marketplace Research; assist Sr Manager in implementation of best practice program management processes, organize and document project events (kickoffs, research collaboration meetings, workshops, socialization planning) Maintain up-to-date project documentation and records; review and communicate risks, issues, and progress to reach program/project deadlines Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment Utilize flowcharts and process maps to define existing processes and identify areas needing improvement, collect and document inputs, and change management plans Implement the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions Regularly implement operational tracking processes (e.g., budgets, time allocation, vendor assessment) Deploy understanding of fundamental concepts, practices, and trends in Entertainment/Media Distribution to assess and explain events in the market Gather information, identify linkages and trends, and apply findings to reports and memos about major media company events (earnings, mergers) Requirements and Qualifications Essential Qualifications: Minimum of 2 years of media research/project management experience Background in Entertainment/Consumer Research in a large, matrixed consumer product or services company or Management Consulting Project management and operational analysis experience Experience in project management software tooling (e.g., JIRA, Smartsheet, Airtable) Strong communication/project organization skills with internal teams and external stakeholders Excellent communicator with accuracy, persuasion, and polish (both verbally and in written/visual materials intended for distribution) Highly organized with strong facilitation skills Preferred Qualifications: Project Management Certification (PMP) Education: Bachelor's Degree What We Offer As a Senior Analyst, Research Operations, you will be part of a dynamic team that drives business decisions through data and advanced analytics solutions. You will have the opportunity to work on exciting projects, collaborate with various business units, and contribute to the company's success. We offer a competitive salary, with a hiring range of $89,900 to $120,500 per year, depending on experience and location. Additionally, you will be eligible for a bonus and/or long-term incentive units, as well as a comprehensive benefits package. Work Environment and Culture Our team values collaboration, innovation, and creativity. We strive to create an inclusive and supportive work environment that encourages growth and development. As a remote-friendly company, we offer flexible work arrangements, allowing you to work from anywhere. However, this role requires onsite presence 4+ days a week at our office located at 77 West 66th St., NY. Career Growth Opportunities and Learning Benefits At Disney Entertainment, we are committed to the growth and development of our employees. We offer various training programs, mentorship opportunities, and career development resources to help you achieve your career goals. As a Senior Analyst, Research Operations, you will have the opportunity to develop your project management and operational analysis skills, work on high-impact projects, and collaborate with senior leaders. How to Apply If you're excited about this opportunity and have the required qualifications, please apply now. We look forward to hearing from you and discussing how you can contribute to our team's success. Apply for this job