Technical Writer Summer 2026 Internship

Department: Operations Strategy & Design Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application. Central Publications is a Team within the Operations Strategy & Design Department at Southwest Airlines. We provide Southwest Airlines Employees with industry-best operating manuals when and where they are needed. We work together with our Customers to create and maintain consistent, thorough, and accurate publications for our Frontline Employees and our Leaders. Additional Details • Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 – August 7, 2026. • Pay of $20-$22 per hour, corresponding with progress toward degree • Stipends may be offered based on eligibility and program criteria • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive). • Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks. • Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel). • Interns will be provided any required equipment, such as a laptop, for the internship. • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities The duties and responsibilities of the Technical Writer Intern may include, but are not limited to: • Quickly and accurately editing technical documents within established timeframes in accordance with style guides. • Drafting original content and work with existing content to improve readability, including working with content management systems and structured authoring tools. • Regularly revising technical material with strict adherence to the established workflow. • Publishing electronic and paper manual updates and distributing revisions Companywide. • Developing new forms. • Working with graphic programs to optimize images in various formats. • Prioritizing multiple projects under tight deadlines. • Researching internal and external resources to help resolve conflicting information. • Communicating with Leaders, Coworkers, and Customers respectfully and professionally. • Completing other ad hoc tasks as assigned by Leadership. Knowledge, Skills, and Abilities • Problem solving ability and strong written/verbal communication skills • Strong editing and proofreading skills. • Experience in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). • Ability to work independently and willingness to function as part of a team. • Ability to coordinate multiple tasks and complete assignments with tight deadlines. • Self-starter with a high degree of autonomy and accountability in a fast-paced, dynamic environment. Education: • High School Diploma, GED or equivalent education required • Progress towards degree, major, or minor English, Communication, Journalism, Technical Writing, or a similar degree required. • Progress towards a 4-year undergraduate degree preferred • To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship • At least 3 semesters remaining at the time the internship ends is preferred • Minimum 2.5 cumulative GPA at the time of application Basic Qualifications • Must be at least 18 years of age • You must have a valid U.S. Social Security Number to complete the full hiring process Experience: • Preferred: XML experience • Preferred: Experience using Adobe Acrobat • Preferred: Structured authoring experience • Preferred: Editorial experience • Preferred: Involved in campus organizations or activities Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/21/2026 Apply tot his job