Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Amazon work from home customer service jobs
Posted on: 23-01-2025 00:00
Remote Customer Service Representative
Posted on: 20-08-2024 00:00
Cust Svc Support Rep- Client Billing (WFH)
Posted on: 09-12-2024 18:32
Coca-Cola: Share A Coke Tour
Posted on: 27-02-2025 00:00
Frontend Developer (Full-Time, Equity-Based)
Posted on: 27-02-2025 00:00
Part Time Office Administrator Remote Hybrid
Posted on: 27-02-2025 00:00
Home-Based Data Entry Jobs/ Work From Home-Jobs/ Online Data Entry Jobs/ Part-Time Jobs/ Typing Jobs
Posted on: 15-10-2024 08:32
Manager-Tele Account Development (Phoenix, AZ)
Posted on: 08-10-2024 00:00
Home Care RN
Posted on: 04-12-2024 05:41
Home Based Data Entry Typist (Remote)
Posted on: 16-12-2024 16:52
(Entry Level Jobs) CVS Data Entry Remote Job - WFH
Posted on: 23-01-2025 00:00