Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Amazon work from home customer service jobs
Posted on: 23-01-2025 00:00
Retail Execution Specialist - Miami, FL(BODYARMOR)
Posted on: 27-12-2024 04:28
(Online Remote jobs) Disney Online Content Moderator
Posted on: 19-11-2024 06:07
Travel Agent - Remote Opportunity with Flexible Schedule
Posted on: 08-01-2025 08:06
Team Member (Cashier/Sales Associate/Retail)
Posted on: 27-02-2025 00:00
Remote Life Insurance Specialist - Perfect for Stay-at-Home Parents!
Posted on: 27-02-2025 00:00
Customer Service Representative / Packer / Immediate Hire / Work From Home
Posted on: 27-08-2024 00:00
Cvs Data Entry Jobs Remote
Posted on: 03-09-2024 00:00
Data Entry Associate - no experience needed - work remote
Posted on: 20-01-2025 00:00
Specialist, Sales Support
Posted on: 19-02-2025 06:28
Netflix Work From Home (Entry Level Job, College Level) $40/Hour 2024
Posted on: 01-07-2024 16:52