Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Amazon work from home customer service jobs
Posted on: 23-01-2025 00:00
Remote Customer Service Agent ? Major Airline
Posted on: 16-07-2024 18:58
Employment Specialist (REMOTE IN THE STATE OF IOWA)
Posted on: 23-02-2025 00:00
LEAD CYBERSECURITY - Encryption at Rest and Secrets Management
Posted on: 22-11-2024 05:35
UPS Data Entry jobs From Home (Entry Level/No Experience) ? Hiring Now
Posted on: 17-09-2024 00:00
Care Delivery Analyst - Healthcare - Remote
Posted on: 16-07-2024 18:55
Overnight Shift for HHA/PCA
Posted on: 19-02-2025 06:28
(Part-Time-Work From Home) Amazon Data Entry Jobs ? $22/H No Experience Required
Posted on: 27-08-2024 00:00
how to apply for amazon data entry jobs
Posted on: 23-02-2025 00:00
Amazon Jobs Work From Home $25 Hour
Posted on: 16-07-2024 18:41
Security Officer Part Time
Posted on: 27-02-2025 00:00