Call Center Customer Support – Apply Today

Job Summary

Job Type: Full-Time

Salary: $15 – $18 per hour

Working Hours: 8-hour shifts

Company: AT&T

Location: Texas

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) matching

Description

AT&T is seeking enthusiastic Call Center Customer Support representatives to join our team in Texas. As a part of our customer support team, you will be responsible for providing excellent customer service to our clients, resolving their issues, and ensuring a high level of customer satisfaction.

Requirements

• High School Diploma or equivalent


• Excellent communication skills


• Basic computer literacy


• Ability to handle stressful situations calmly


• Previous customer service experience is a plus

Responsibilities

• Answering inbound calls from customers


• Handling customer inquiries and complaints efficiently


• Providing information about our products and services


• Documenting all interactions in the company’s CRM system


• Meeting performance targets and KPIs

Benefits

• Comprehensive Health and Dental insurance


• Paid Training programs


• Generous Paid Vacations


• 401(k) matching


• Opportunities for career advancement

Educational Qualifications

• High School Diploma or equivalent required

Experience

• Previous customer service experience preferred but not mandatory

Company Overview

AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. We bring together premium video content, a large base of direct-to-consumer relationships, high-speed networks optimized for video, and an advertising technology platform that maximizes yield for our content creators. At AT&T, you?ll be part of the change agents who improve lives and create new ways of living.

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