Call Center Insurance Rep

A-Line Staffing is now hiring a Fully Remote Call Center Insurance Representative. This would be full time / 40+ hours per week.

If you are interested in this Fully Remote Call Center Insurance Representative Opportunity, please contact Michelle at 586-422-1171 or [email protected]...

Fully Remote Call Center Insurance Representative Hours

?Monday - Friday 830a-5p ET

Fully Remote Call Center Insurance Representative Compensation
? The pay for this position is $17.50 per hour
? Benefits are available to full-time employees after 90 days of employment
? A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Fully Remote Call Center Insurance Representative Responsibilities

?Knowledge of Medicare, Medicaid, and 3rd party vendors

?The primary responsibilities are to verify insurance coverage for potential new clients.

?Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successfully and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers.

?This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs.

?Responds to telephone inquiries and orders from homecare patients and referral sources

?Provides information on equipment, supplies and services.

?Determines the best method for providing services

?Processes telephone orders by preparing patient paperwork

?May assist with the processing of billing paperwork.

?Resolves patient complaints by identifying problems and coordinating appropriate corrective action.

Fully Remote Call Center Insurance Representative Requirements

?Verifiable High School diploma or GED required

?Minimum of 1 year in a call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment)

?Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.

If you think this Fully Remote Call Center Insurance Representative Position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting

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