Call Center Representative - REMOTE
Remote, USA
Full-time
Posted 2025-04-18
Essential Job Responsibilities: ? Answer inbound telephone calls promptly, politely and in a professional manner. ? Evaluate and follow proper procedures for scheduling patients. ? Obtaining insurance and demographic information and inputs the information into the patient?s chart. ? Reviews appointment date, time, location and provider information with patient. ? Informs patient of all necessary pre-appointment information including required paperwork, arrival information and no show fee. ? Answer all patient questions accurately or refers them to the appropriate person/department. ? Follows ?Triage Tree? to ensure patients are getting the proper appointment and care. ? Collaborates with other departments to resolve any patient questions and issues. ? Places outbound calls to patients to reschedule appointments, when necessary. ? Sends messages to physicians to relay patient information. ? Handles all patient interactions politely and professionally. ? Maintain confidentiality and observe all HIPAA rules governing patient confidentiality ? Cross train in other departments as needed/directed Handles all electronic correspondence such as referrals, appointments and patient requests. ? Experience: ? 1 or more years of experience in a medical care field is preferred.
Similar Remote Jobs
Call Center Representative - REMOTE
Posted on: 10-12-2024 18:33
Data Analyst (Remote) (United States)
Posted on: 10-12-2024 18:33
Executive Assistant (Remote) (United States)
Posted on: 10-12-2024 18:33
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Applied Scientist, Automated Reasoning Group
Posted on: 10-12-2024 18:33
Manager, Engineering - Core Services
Posted on: 10-12-2024 18:33
Support Chat Representative - Remote
Posted on: 10-12-2024 18:33
Remote Entry Level Financial Advisor
Posted on: 10-12-2024 18:33
Virtual || Social Worker, MI
Posted on: 10-12-2024 18:33
WFH Call Center Agent (Remote)
Posted on: 10-12-2024 18:33
Flexible and Remote- Client Service Rep
Posted on: 05-01-2025 17:58
No Experience Needed | Caregiver
Posted on: 24-01-2025 00:00
United Healthcare Remote Job From Home ? Hiring Now
Posted on: 27-02-2025 00:00
Engineering Manager, Content Acquisition [Remote]
Posted on: 27-02-2025 00:00
Customer Success Manager, Mid-Market
Posted on: 16-07-2024 18:42
Call Center Inbound Customer Service Team Member - *REMOTE*
Posted on: 05-10-2024 00:00
[Entry Level/No Experience] Netflix Data Entry Remote Jobs ? US
Posted on: 24-09-2024 00:00
Legal Virtual Assistant
Posted on: 22-09-2024 00:00
Amazon Flex Delivery ? Detroit, MI
Posted on: 06-02-2025 00:00
At-Home Jobs | No Experience | Become a Remote Chat Support Agent | $25-$35/Hour
Posted on: 16-11-2024 19:14