Customer Experience Strategist (Freelance - Part Time)

Remote, USA Full-time Posted 2025-04-18

We?re RPA: an independent advertising agency that puts People First. It?s a unique philosophy for a different kind of agency: where we aspire to create work that truly matters to people, for brands that respect and value people, with a team we empower and treat like people. And we do it all in the heart of sunny Santa Monica, California.

We have an opportunity for a Freelance Experience Strategist to help us on a part time basis through early 2025. This role will require approximately 8-20 hours per week (average of about 15 hours per week) and is starting immediately.

What You?ll Be Working On
? Support development of communications plan
? Develop channel briefs for social & digital creative to fulfill media plan
? Review creative to ensure alignment to brief & platform best practices
? Create and manage omnichannel asset ecosystem document mapping creative assets to audiences across the funnel
? Consult on and contribute to briefs for various digital marketing channels (social media, digital display, website, email, app engagement, etc.) as neede

How You?ll Excel In Your Role
? 5-10 years' experience in digital marketing and/or social media strategy (experience with channels beyond social required)
? Familiarity and understanding of basic principles of brand building and measurement (i.e. brand trackers, audience segmentation, category dynamics, principles of growth, etc.)
? Available for meetings in PST timezone
? Must be able to contribute independently to the below requirements without requiring a lot of oversight/training
? Clear, competent, and confidence-inspiring communication style

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Customer Experience Strategist (Freelance - Part Time)

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