Customer Service Associate Work at Home (Seasonal) TPF

Remote, USA Full-time Posted 2025-07-19

Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept.
? Answer escalated emails
? Work queues related to orders not shipping...
? Some outbound calls to customers may be required
? TrustArc Requests
? Order Updates
? This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily.

We offer competitive wages and a tasty associate discount. Pre-employment background check is required.

'We promote a drug free workplace.'

Benefits offered:
? Employer contribution to 401k account
? Employee discounts

Requirements: ? Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience. ? Excellent communication and listening skills and the ability to emphasize with our customers. ? Successfully maintaining the energy and initiative required to meet the demands of a very short and intense 'season' ? Utilizing the telephone in customer contact ? Ability to stay positive under sometimes stressful conditions ? Must have knowledge of personal computers and basic math and business operations ? Seasonal positions start in October- through December with the possibility of overtime ? WORKING REMOTE, 8:30 AM - 5 PM, Extended hours and Saturdays may be required

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Customer Service Associate Work at Home (Seasonal) TPF

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