Customer Support Representative
Description:
? Manage large amounts of incoming calls, emails, and live chat
? Handle customer concerns and provides appropriate solutions
? Identify and assess customer needs to achieve a high level of satisfaction
? Build sustainable relationships and trust with customer accounts through open and interactive communication
? Work on other service-related projects as they arise
? Support our West Coast clients
Requirements: ? 2+ years experience in a customer service role ? Excellent ability to clearly communicate through phone, email, and live chat ? High attention to detail with research and investigative skills ? Ability to multitask ? Able and willing to work the appropriate hours to support our West Coast clients ? Experience with Mac Operating systems, internet services, browser functions, and basic software applications ? SaaS experience a plus ? U.S. Citizen or Permanent Resident status required ? Visa Sponsorship not available
Benefits:
? Competitive benefits & PTO
? 401(k... with employer match
? Paid parental leave
? Wholesale discount to name brands
? Catered lunches & breakfasts
? Company happy hours and outings
? Casual office atmosphere & one block from Deep Ellum
? Fully stocked kitchen
? Commuter benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 27-08-2024 00:00
Customer service data
Posted on: 27-08-2024 00:00
Data Entry Operator
Posted on: 27-08-2024 00:00
Social Media Intern
Posted on: 27-08-2024 00:00
Data Entry Clerk
Posted on: 27-08-2024 00:00
Delivery Service Representative
Posted on: 27-08-2024 00:00
Weekend Travel Coordinator
Posted on: 27-08-2024 00:00
Bike Delivery (06910)
Posted on: 27-08-2024 00:00
Part-Time Project Manager
Posted on: 27-08-2024 00:00
Data entry remote
Posted on: 27-08-2024 00:00
Remote Insurance Agent- No Experience Necessary!
Posted on: 16-07-2024 18:59
Senior Front End Consultant
Posted on: 02-12-2024 03:11
Remote Jobs without Calls | Earn $25-$35/hr | Home-Based
Posted on: 29-08-2024 00:00
(Part/Full Time) $32 - Online Jobs-Disney Remote Application
Posted on: 22-09-2024 00:00
Enterprise Sales Manager - Advertising Sales Restaurants
Posted on: 27-02-2025 00:00
Entry Level Customer Service Representative (100% Work From Home)
Posted on: 12-09-2024 00:00
Teleperformance Work from Home Customer Service Rep
Posted on: 09-08-2024 00:00
Social Media Assistant Manager - Freelance
Posted on: 16-11-2024 00:00
Remote Mental Health Therapist - $100-$4,000 Monthly Bonus
Posted on: 04-12-2024 05:42
Manager, Creative Production and Creative Development
Posted on: 31-01-2025 09:59