Customer Support Specialist (Remote) AT Chewy
Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.
Responsibilities:
Customer Assistance:?ssist customers with inquiries, product information, order tracking, and problem resolution through various communication channels.
Product Knowledge:?tay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers.
Communication Skills:?tilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience.
Problem Solving:?dentify and resolve customer issues promptly, aiming for first-call resolution whenever possible.
Documentation:?aintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
Requirements:
Excellent Communication:?trong verbal and written communication skills.
Customer-Focused:? passion for delivering exceptional customer service and a customer-first mindset.
Tech-Savvy:?omfortable navigating multiple systems simultaneously and adapting to new technologies.
Similar Remote Jobs
Customer Support Specialist (Remote) AT Chewy
Posted on: 23-01-2025 00:00
Chewy Data Entry Remote Jobs - Entry Level Position
Posted on: 23-01-2025 00:00
(Part-Time) Airbnb careers remote
Posted on: 23-01-2025 00:00
Licensed Property & Casualty Agent - Pet Insurance (Remote in Texas)
Posted on: 23-01-2025 00:00
Business Cards and Payments Conversion Manager (Remote Eligible)
Posted on: 23-01-2025 00:00
Healthcare Customer Service Representative
Posted on: 23-01-2025 00:00
Customer Service Advocate - National Remote
Posted on: 23-01-2025 00:00
Healthcare Customer Service Call Center Rep
Posted on: 23-01-2025 00:00
Remote Customer Care Specialist
Posted on: 23-01-2025 00:00
Manager, Customer Service
Posted on: 23-01-2025 00:00
Coordinating Teacher -- Remote | WFH
Posted on: 16-07-2024 18:48
Online Order Filling Team Associate
Posted on: 28-11-2024 04:55
Inventory Control Supervisor
Posted on: 27-02-2025 00:00
Executive Administrative Assistant Michigan Remote
Posted on: 27-02-2025 00:00
Remote Job Disney Full Time Career
Posted on: 16-07-2024 18:47
Corporate Tax Manager
Posted on: 16-07-2024 18:38
Online Chat Representative
Posted on: 02-12-2024 03:11
Director, RISE Content Advisement
Posted on: 10-12-2024 18:33
Virtual Mental Health Counselor
Posted on: 28-08-2024 00:00
Lead Business Execution Consultant - CCS Business Implementation...
Posted on: 16-07-2024 19:00