Customer Support Specialist (Remote) - Chewy

Remote, USA Full-time Posted 2025-07-29

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential... Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) - Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies

Similar Remote Jobs

Customer Support Specialist (Remote) - Chewy

AWS Contact Center (AWS Connect) Engineer

DAYTIME Team Member - $14hr W/TIPS

Part-Time Quality Control Tester for Apps

Entry Level - Scheduling Assistant (Remote)

Admin Data Entry Operator / Typist

Licensed Maryland Special Education Teacher (REMOTE)

Part-Time Customer Service Specialist (CA ONLY)

Data Analyst, Power BI - REMOTE

Google Data Entry Remote Job $27/Hour

American Airlines At Home Jobs, American Airlines Customer Jobs Check Now

Sr Analyst, Domestic Pricing - Revenue Management

Netflix Remote Jobs (Data Entry) ? WFH

Clinical Pharmacist - Prior Authorization

Outbound Appointment Setter- Remote

Customer Experience Specialist - Minneapolis/St. Paul, MN - Onsite at Delta Airlines Minneapolis, MN

(Part Time / Work From Home) Amex Virtual Assistant Job

Data Entry Clerk Part Time

Chat/Email Customer Support Agent (Freelance)

C-Store Team Member