Desktop Support Technician

Remote, USA Full-time Posted 2025-04-18

Worker Type:
Employee

Desktop support technician specializing in the support of Windows & Apple Mac based systems, related software and peripherals.
? Desktop Support is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected.
? In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.
? Desktop Support is responsible for the Level 1 & 2 support on the phones & network, as well as owning support from the switch port to the desk, including the physical phones.
? The support also covers conference rooms for all of the A/V equipment which includes projectors & video conference equipment.
? Desktop Support also engineers solutions such as image creation & distribution, testing for other support teams, testing of any technical piece that touches the desktop and responsible for picking new standards & support models.

Primary Location City/State:
Homebased - Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.

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Desktop Support Technician

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