Live Chat Agent
As a Live Chat Agent, you will be responsible for providing prompt and efficient customer support through our live chat platform. This role requires excellent communication skills, strong problem solving abilities, and the ability to multitask in a fast-paced environment.
- Responsibilities...
- Maintain a high level of customer satisfaction through outstanding service.
- Meet or exceed set performance metrics such as response time and customer satisfaction
- Update and maintain customer information and interactions in our CRM system
- Collaborate with team members to share knowledge and improve overall customer experience
- Resolve customer issues or complaints in a professional and timely manners.
- Requirements;
- Strong problem solving skills and ability to think critically
- Availability to work flexible schedules including evenings and weekends
- Knowledge of customer service principles and practices
- Ability to work in a fast paced environment and adapt to changing priorities
- Excellent written and verbal communications skills
- Benefit;
- Work from home
- Pension Plan
- Private Health Insurance
- Training & Development
- Performance Bonus
Similar Remote Jobs
Live Chat Agent
Posted on: 05-10-2024 00:00
Senior System Architect
Posted on: 05-10-2024 00:00
Tech Support Associate
Posted on: 05-10-2024 00:00
Remote Benefit Assistant
Posted on: 05-10-2024 00:00
Customer Feedback Representative
Posted on: 05-10-2024 00:00
Accounts Assistant Manager
Posted on: 05-10-2024 00:00
Epic Claims Analyst
Posted on: 05-10-2024 00:00
Contact Center Banker
Posted on: 05-10-2024 00:00
Transcriptionist - Nights
Posted on: 05-10-2024 00:00
Content Creator (Remote)
Posted on: 05-10-2024 00:00
Data Entry Assistant (Part-time/Remote)
Posted on: 23-11-2024 06:29
Virtual Assistant Jobs at Delta ? Work From Home (Flexible Schedule)
Posted on: 30-09-2024 00:00
Machine Learning Engineer - Remote, Contract or Full Time
Posted on: 16-07-2024 18:52
Customer Service Agent
Posted on: 19-08-2024 00:00
New York (remote) ? Licensed clinical social worker
Posted on: 17-12-2024 18:02
Front Desk Receptionist
Posted on: 07-11-2024 05:42
Patient Engagement Representative ? Remote | Tenet Healthcare
Posted on: 14-11-2024 08:02
Apple Home Advisor Jobs Join Our Customer Service Team ? Apply For Now
Posted on: 20-11-2024 13:46
Senior Producer, Product Graphics (Remote)
Posted on: 13-12-2024 17:48
Virtual App Tester ? Review Writer (Entry Level, Work from Home) ?
Posted on: 09-12-2024 18:32