Online chat specialist
Job Summary :
ComputerCORE (Community Outreach and Education) a 501(c)3 nonprofitorganization dedicated to empowering individuals through technologyeducation and career development support is seeking a Customer ChatSupport Specialist...
This role involves providing prompt andeffective assistance to customers via live chat ensuring a positiveexperience and resolving issuesefficiently.
Responsibilities :
Respond to customer inquiries via live chat.
Troubleshoot and resolve technical and nontechnicalissues.
Assist customers in navigating theplatform and services.
Document customerinteractions and issues in the CRM system.
Escalate complex issues to appropriateteams.
Ensure high levels of customersatisfaction.
Qualifications :
Experience in customer support or chatsupport.
High school diploma orequivalent.
Proficiency with live chatsoftware and CRM systems.
Excellent writtencommunication skills.
Strong problemsolvingabilities.
Exceptional customer serviceskills.
Adaptability in afastpacedenvironment.
Benefits :
Comprehensive health dental and visioninsurance.
401(k) with companymatch.
Generous PTO sick leave andholidays.
Professional growthopportunities.
Collaborative and inclusivework environment.
Flexible workinghours.
Howto Apply :
The pay range for this position atcommencement of employment is expected to be between $17$24 perhour; however base pay offered may vary depending on multipleindividualized factors including jobrelated knowledge skills andexperience.
Sowhat are you waiting for Join Computer CORE and embark on anadventure together as a team! Apply now and lets make magictogether!
Last updated : 2024-06-08
Similar Remote Jobs
Online chat specialist
Posted on: 09-08-2024 00:00
Google Ads Specialist
Posted on: 09-08-2024 00:00
Remote Virtual Assistant
Posted on: 09-08-2024 00:00
Data entry remote
Posted on: 09-08-2024 00:00
Data entry clerk
Posted on: 09-08-2024 00:00
Call Center Representative
Posted on: 09-08-2024 00:00
Customer Service Representatives/Healthcare-Remote
Posted on: 09-08-2024 00:00
Part-time Accountant (Contractor)
Posted on: 09-08-2024 00:00
Human Resources Representative
Posted on: 09-08-2024 00:00
Boston-based Virtual Assistant
Posted on: 09-08-2024 00:00
Logistics and Mail Carrier
Posted on: 18-12-2024 18:22
Operations Assistant
Posted on: 19-09-2024 00:00
Honeymoon Coordinator ?Remote
Posted on: 16-11-2024 00:00
Walgreens Data Entry Remote Jobs ? Part-Time
Posted on: 16-07-2024 18:51
Sales Supervisor - Full Time
Posted on: 16-01-2025 19:16
American Airlines Remote Data Entry Jobs (Part Time)
Posted on: 29-08-2024 00:00
American Express Customer Service Remote Jobs ? Hiring Now
Posted on: 27-02-2025 00:00
Conduent Customer Service Remote Job - Apply Now
Posted on: 23-01-2025 00:00
Head of Enterprise Sales
Posted on: 09-10-2024 00:00
Pharmacy Technician - Inpatient Pharmacy
Posted on: 16-07-2024 18:43