Operations Analyst / Trust & Safety (Remote, United States)

Remote, USA Full-time Posted 2025-04-18

Description:
? Review online activity of K-12 students for safety intervention
? Communicate with customers about incidents
? Apply judgment to make decisions for student safety
? Record precise notes in Salesforce CRM
? Identify trends and collaborate with Operations Analysts
? Develop processes with department leadership
? Audit decisions for accuracy and efficiency
? operate independently with ownership

Requirements: ? Experience using a variety of desktop and web-based applications ? Experience in crisis management, child advocacy, content moderation, or a related field or degree ? Strong comfort level in communicating sensitive information through email, text, and phone ? Ability to stay focused on the same task for long uninterrupted periods ? Passion for reading with excellent reading comprehension ? Confidence to operate independently and autonomously within a virtual team environment ? High degree of ownership of individual outcomes and contribution to the department and... company goals ? Passion for continuous improvement and a willingness to manage change with grace ? Fluency in Spanish is a plus

Benefits:
? Employee benefits include medical, dental and vision
? Extensive Employee Assistance Program
? Participation in the Company?s 401(k) plan with a 4% company contribution
? Access to WorkLifeMatters Employee Assistance Program includes 6 free face-to-face counseling visits per employee/household member per year and unlimited telephone counseling 24/7/365

Apply Job!

Apply for the Job

Operations Analyst / Trust & Safety (Remote, United States)

Similar Remote Jobs

Operations Analyst / Trust & Safety (Remote, United States)

Senior Audit Manager - Non-Profit & HUD Compliance Specialist

REMOTE $19/hr. Experienced Medical Reimbursement & Claims Specialist Texas

Customer Service Agent - Flexible Schedule & Growth Opportunities

Amazon Customer Service Jobs ? Remote and Flexible Hours

Work From Home Customer Service Representative at Aetna Careers

Customer Service Representative - Remote & 19 plus Hourly

Flexible Online Data Entry Specialist - Earn Extra Income

Data Entry Specialist (Work From Home) at United Airlines

Benefit and Authorization Specialist - Chronic Infusion REMOTE PST/MST

Work From Home Entry-level Telesales - Apply Now

SkyWest Airlines Data Entry (Work At Home) - Hiring Now

Part-Time Apple Remote Virtual Assistant Jobs At Home $40/Hour

NonProfit & DCAA Compliance Bookkeeper (Remote)

Technical Field Lead

Land Plant / Board Operator A - Mobile

Disney Customer Support Jobs $70K-$80K/Year - Remote Job

(Work From Home) Delta Airlines Careers Remote $28/H - Hiring Now

Van Delivery Driver

Physician (Remote Positions)_California, USA