Remote Call Center & Chat Support Representative
Remote, USA
Full-time
Posted 2025-07-29
Remote Call Center & Chat Support Representative (Work from Home)
Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:
We are seeking a Remote Call Center & Chat Support Representative to provide top-tier customer service through phone calls and live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer calls and live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
Similar Remote Jobs
Remote Call Center & Chat Support Representative
Posted on: 27-02-2025 00:00
Part-time customer service for awesome fully-remote tech company
Posted on: 27-02-2025 00:00
Amazon Product Tester (US-Based Remote Job) - Work From Home Job
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
K-8 Remote teachers
Posted on: 27-02-2025 00:00
Customer Service Representative/Administrative Support Remote
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Associate Coding Analyst *Remote*
Posted on: 13-12-2024 17:47
Care Coordinator - Daviess County Indiana and surrounding areas - Remote
Posted on: 17-09-2024 00:00
Remote no will train
Posted on: 08-10-2024 00:00
Chat Support Representative - Seasonal Work From Home
Posted on: 05-10-2024 00:00
In-Store Sales Representative - Verizon
Posted on: 10-09-2024 00:00
Amazon Job Careers Houston - Part time - Remote Jobs Arizona
Posted on: 27-02-2025 00:00
Senior Software Engineer, Cloud Infrastructure
Posted on: 10-12-2024 18:34
Museum Store Associate, Getty Center - $23.11/hr, Part-Time
Posted on: 03-09-2024 00:00
Amazon Work from Home Customer Service Representative - $16-$35/hour
Posted on: 29-07-2024 17:09
Remote Chat Moderator Role | Entry-Level | Virtual Job | $18-$22/hr
Posted on: 19-12-2024 18:04