Remote Customer Service Agent

Remote, USA Full-time Posted 2025-04-18

Remote Call Center Agent

$18-$19/hr...

What You'll Do:

Take customer calls and provide accurate satisfactory answers to their queries
? Deescalate situations involving dissatisfied customers, offering assistance and support
? Managing large amounts of inbound and outbound calls in a timely manner
? Identifying customers' needs, clarify information, research every issue and providing solutions
? Follow all required scripts, policies, and procedures
? Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
? Taking on other tasks or projects to support employees, other managers, and call center operations
? Handle inbound and outbound contacts in a courteous, timely, and professional manner
? Research systems to find missing information as applicable; coordinate with other departments to resolve issues applicable
? Follow all processes of the Client program and perform all tasks in a courteous and professional manner
? Utilize systems and technology to complete account management tasks

Candidates for this role should have a wired high-speed internet connection, be highly reliable, and possess a strong work ethic.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law

Apply for the Job

District Business Manager ? Cleveland, OH District (fully remote role in Cleveland OH, Columbus OH, Pittsburg PA, Michigan)

Posted on: 27-02-2025 00:00

Remote Customer Service Agent

Similar Remote Jobs

Remote Customer Service Agent

Remote - Data Analyst

Remote Business Development Expert

Remote Live Chat Agent

Remote Customer Service Representative

Entry-Level Media Assistant (Remote)

Google Cloud Platform Architect

Competitive Intelligence Analyst ?

REMOTE: Marketing Data Analyst

Clinical Recruiter - Remote

Site Reliability Engineer L4 / L5 - Live Cloud Platform Sre

WFH Data Entry Clerk / Typing

Manager, Engineering (Data and AI Architecture)

District Business Manager ? Cleveland, OH District (fully remote role in Cleveland OH, Columbus OH, Pittsburg PA, Michigan)

Work from Home Customer Advisor

3d Artist

Sales Engagement Consultant, Corporate

Customer Chat Support Specialist (Remote, No Experience Needed) ? My Store

Customer Service Representative

Senior JDE CNC Implementation Consultant