Remote Guest Service Representative / Live Chat Agent
Remote, USA
Full-time
Posted 2025-06-13
Company Description We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. Job Description Guest Service Representative Responsibilities: ? Greeting guests upon arrival and making them feel welcomed. ? Administering check-ins and check-outs. ? Providing front desk services to guests. ? Assigning rooms and taking care of administrative duties. ? Delivering mail and messages. ? Processing guest payments. ? Coordinating with bell service and staff management. ? Being a source of information to guests on various matters such as transport and restaurant advice. ? Processing meal and beverage requests. ? Accommodating general and unique requests. ? Diffusing conflict or tense situations with guests. Qualifications Guest Service Representative Requirements: ? High school diploma or GED. ? 2+ years of customer service experience. ? Certificate or diploma in hospitality advantageous. ? Exceptional interpersonal skills. ? Excellent written and verbal communication. ? Good time management and organizational skills. ? Conflict resolution experience. ? Patience and good listening skills. Additional Information All your information will be kept confidential according to EEO guidelines.
Similar Remote Jobs
Remote Guest Service Representative / Live Chat Agent
Posted on: 31-01-2025 10:02
Customer Support Associate - Employee Assistance Program
Posted on: 31-01-2025 10:02
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 31-01-2025 10:02
Creative (Short Hills R043) Job at Apple in Millburn
Posted on: 31-01-2025 10:02
Restaurant Crew Member
Posted on: 31-01-2025 10:02
Senior Sales Support Specialist
Posted on: 31-01-2025 10:02
Clinical Operations Assistants and Transcription Experts
Posted on: 31-01-2025 10:02
MongoDB Developer (Very Strong in MongoDB) - Only on W2 - Remote
Posted on: 31-01-2025 10:02
EHR Software Trainer
Posted on: 31-01-2025 10:02
Online Travel Agent-Entry Level
Posted on: 31-01-2025 10:02
Part-Time Data Entry Clerk / Administrative Assistant - Entry Level Opportunity
Posted on: 18-09-2024 00:00
Senior Analytics Engineer - Reporting & Analytics
Posted on: 16-07-2024 18:36
(Part-Time) Delta Airlines Remote Jobs (Remote Job) $24/H
Posted on: 23-01-2025 00:00
Inside Sales Representative ? Work from home!
Posted on: 20-01-2025 06:21
Coca-Cola – Remote Work From Home Jobs & Careers – Part-Time
Posted on: 12-09-2024 00:00
Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity
Posted on: 23-10-2024 04:43
Retail Delivery Specialist
Posted on: 27-02-2025 00:00
Walmart Data Entry Job (Remote) $20/H ? No Experience
Posted on: 06-11-2024 04:54
Risk Operations Analyst (Remote 3rd Shift - Overnight)
Posted on: 22-11-2024 05:35
Senior Associate, Global Solutions
Posted on: 06-10-2024 00:00