Remote Prior Authorization Pharmacy Technician
Job Title: Remote Prior Authorization Pharmacy Technician
Pay: $17.38 an hr | Bi-weekly
Job Type:
? Remote
Shift Options:
? Attendance is extremely important, especially during the initial 8 weeks of training (8AM - 430PM CST). The new hire must be available to work a regular shift of Monday- Friday 8am - 11 pm CST. All time off needed should be discussed and disclosed during this initial review.
? After training, our hours of operation are regular shift of Monday- Friday 8am - 7pm CST
Remote Prior Authorization Pharmacy Technician Overview:
? The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.
? Maintains complete, timely and accurate documentation of reviews.
? Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
? The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth?s received via fax, portal requests, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
? This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
? Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Remote Prior Authorization Pharmacy Technician Qualifications: ? Minimum (1) year experience required in a customer service position with *high volume call center* experience in healthcare, social services, or a similar service position. ? This is an absolute requirement. ? Please ensure call center experience is clearly listed on resumes. ? At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. ? Advanced computer skills including word processing and spreadsheet utilization. ? Excellent customer service skills (written and verbal) a must. ? Required: Verifiable High School diploma or GED. ? Preferred: Associate Degree or Bachelor?s Degree: If neither degree held, then equivalent years of work experience.
Remote Prior Authorization Pharmacy Technician Benefits:
? Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
? A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.
How to Apply:
If you are interested in this position, please apply OR submit your resume to:
Saw Hlaing | [email protected] | 412-790-5425
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