Remote Technical Support / Call Center Rep - Start ASAP - Must be Flexible with Shift

Remote, USA Full-time Posted 2025-04-18

About the position
The Technical Support / Call Center Representative position is a full-time remote role focused on providing exceptional customer service and technical support to clients. The role requires flexibility in scheduling, including the possibility of weekend shifts, and involves handling customer inquiries, processing transactions, and collaborating with team members to ensure customer satisfaction.
Responsibilities
? Handle customer inquiries and resolve issues promptly
,
? Communicate with customers through various channels including phone, email, and in-person
,
? Process transactions accurately, including cash handling
,
? Utilize office and computerized systems to input data and maintain records
,
? Analyze customer needs and recommend products or services
,
? Work collaboratively with other team members to ensure customer satisfaction
Requirements
? Previous experience in a customer service role is preferred
,
? Proficient in phone etiquette and customer support techniques
,
? Familiarity with call center operations is a plus
,
? Strong communication skills both verbal and written
,
? Ability to analyze information and provide appropriate solutions
,
? Knowledge of client services principles and practices
Nice-to-haves
? Bilingual candidates preferred
Benefits
? 401(k)
,
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Work from home

Apply for the Job

Remote Technical Support / Call Center Rep - Start ASAP - Must be Flexible with Shift

Similar Remote Jobs

Remote Technical Support / Call Center Rep - Start ASAP - Must be Flexible with Shift

Remote Technical Support / Call Center Rep - Start ASAP - Must be Flexible with Shift

Amazon Data Entry and Customer Service - Work At Home Jobs

At Work Home - Amazon Data Entry jobs

Remote Amazon Part Time Data Entry Jobs

Call Center Agent Customer Technical Support

$15 per Hour - Remote Call Center Representative

Remote Part Time Data Entry Clerk Jobs -$1400 weekly

Fun and Easy Sales for College Students

Virtual Moderator (Remote)

Customer service at

[Part-Time] Online Chat Jobs No Experience Hiring Urgently Near Me

Sr. Java Developer with AWS

NEW Virtual Special Education Teacher | Vancouver, WA

Tim Hortons - Team Member Position

Agile Project Manager NJ (otherwise remote)

Entry-Level SAP MM Consultant , Remote

Lead Data IRIS Engineer (CDR)

American Express Work From Home Jobs California $25/Hour

Customer Service Jobs Florida Netflix $25Hr