(Part Time Remote Jobs) totalhnet Online Chat Jobs No Experience
About totalhnet totalhnet is a global leader in customer service and e-commerce, known for delivering exceptional experiences to customers worldwide. As an Equal Opportunity Employer, totalhnet offers flexible remote work opportunities and a supportive environment where individuals can thrive. Job Overview totalhnet is hiring Part-Time Online Chat Support Agents to assist customers from the comfort of their homes. This entry-level role does not require prior experience and is perfect for individuals with strong communication skills who are eager to learn. Comprehensive training will be provided. Key Responsibilities • Customer Interaction: • Respond promptly to customer inquiries through online chat in a professional and friendly manner. • Assist customers with questions about orders, products, and services. • Problem Solving: • Address and resolve customer complaints by offering accurate and effective solutions. • Escalate complex issues to the appropriate department when necessary. • Documentation: • Maintain accurate records of customer interactions. • Use totalhnet’s tools to research and provide up-to-date information. • Customer Feedback: • Share insights and feedback from customers to help improve totalhnet’s products and services. • High school diploma or equivalent (Bachelor’s degree preferred). • Previous experience in customer service, preferably in the travel or airline industry. • Strong verbal and written communication skills. • Proficiency in using computers, including familiarity with CRM systems and Microsoft Office. • Ability to multitask and work in a fast-paced environment. • Strong problem-solving skills and a customer-first mindset. • Reliable internet connection and a quiet workspace free from distractions. Apply Job! Apply tot his job